The relationship “preventive treatment”

A great part of our relationship problems often comes from a trouble “in” communication: if "untreated" if atrophies over time, and it becomes a brings to a trouble “of” communication, until someone says: “ I’m done”.

How to lose customers in a few steps

Let’s face it: Shopping while someone’s breathing down our neck is terrible, and wandering because a bored and unmotivated clerk doesn’t care about us is terrible too.

Between law and heart

We make a lot of decision in everyday life: sometimes they're almost unconscious or sudden, but sometimes decision making can be a longer and more difficult process, and it involves emotional engagement.

How to win mediocrity an achieve excellence

Let's use one of the greatest moments of sports to tell how a company can be led to success and increase that for years.