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When negotiating becomes difficult

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The two kids seem like real experts in negotiation, so much so that they ask Danny why he does not tell “the poor girl” the truth, and then when they realize that he does not intend to do so, they start with real negotiation talks.

The customer is always right

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This scene is a caricature of “inefficiency towards a client”. It is slightly forced and does not reflect reality, but Bill’s outburst is a silent thought that perhaps customers sometimes have: Is it possible to be so strict?

A good agreement

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Kaffee is someone who knows his stuff! Even though he does not show it, the young lawyer of the Marines (played in the film by Tom Cruise) has the main characteristics of an excellent negotiator.

Start from afar

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It is as if the lawyer Miles Massey has done it on purpose. By making the counterparty angry with tough tests and at the same time using cordial gestures.